The printer does not see the cartridge after refilling

Printers are peripheral devices for outputting information, the main principle of which is to convert the electronic file format into a printed form for printing them on paper. Modern models have found application in offices, in large enterprises, and have also become indispensable for performing work at home.

One of the main elements responsible for the full operation of the equipment is a cartridge. For the correct execution of actions, the system must correctly recognize the delivered element for its further use in order to print on paper. But sometimes there are problems at the recognition stage, the printer simply does not see the installed cartridge. In this case, you must immediately find out why the printer says that there is no toner, or it is empty, even when the cartridge is refilled.

If you encounter a similar problem, you should find out the source of its occurrence. The most common types of problems are:

  1. Incorrect installation of the element in the appropriate compartment. Some parts may not be tightly connected, in which case the computer will warn you that there is no ink or print cartridge when printing.
  2. Non-native equipment is installed. Many manufacturers have recently begun to create locking systems so that users acquire new original elements.
  3. Inconsistency of the device brand with the type of ink used. As a result of this, the technique can not only not see the cartridge, but also break down during operation.
  4. Use of ink with a different method of application on paper. Some devices have fingerprinting features.
  5. Damage to the sensor or chip on the panel, which indicates that it is ready to print.
  6. More serious software failures and system crashes are also possible. To solve the problem, it will be necessary to conduct a complete diagnostics of the equipment.

To avoid possible problems it is enough to use the native versions, with their help the printer will be fully operational without interruptions. However, a permanent replacement will cost the user too much. In this case, refueling is suitable. If you decide to use a gas station, check in advance the compatibility of the brand used with the installed equipment.

Important! Manufacturers strive to create conditions that prevent refilling ink. In earlier versions, locks were practically not used, so working with them is much simpler and more profitable.

Printer does not see new cartridge

If the printer does not recognize the item you just purchased, make sure that it matches this type of device. You can read the necessary information on the printer body and the ink can. You can also focus on the starter kit (a native element installed inside the case when buying), just buy the model that was used initially.

When using the right model, everything should work properly, after confirming the status of the ink level when installing the cartridge, you can print documents in normal mode. If the printer does not see the item, pay attention to the following items:

  • The combination of sensors on the housing with sensors in the corresponding compartment.
  • The position of the cover over the printing machines.
  • Correct location without visible departure.
  • Free connection with sensors, no holding film.
  • The integrity of the case, the absence of mechanical defects and damage.

If problems are found, try to fix them yourself. Correctly fix the fixing clips, make sure that the cover is closed tightly, remove the sticker that covers them from the sensors. After trying to solve the problem, restart the technique. In modern models, automatic troubleshooting systems are installed.

Important! Do not press hard on the details of the device, this can lead to damage. In the original versions, everything closes quite easily, without extra effort.

The printer does not see the black cartridge

Now, we will examine in more detail possible problems for each cartridge option. Let's start with the classic black model. Usually installation is not difficult, you need to open the printer cover, find the desired compartment and insert an element into it. After that, the computer will automatically recognize the device. If there is no result, check everything according to the plan described above.

Additionally, pay attention to the sensors located on the case. Some manufacturers specifically put several replacement chips in the kit. In this case, replace as planned:

  1. Disconnect the old sensor from the mounting location.
  2. In its place, install the new chip from the kit, run the program for printing.
  3. Run a test print sheet to assess the quality of the display.

Important! This option is useful when refueling, use the sensor so that the system does not give an error when using a non-native element.

Printer does not see color cartridge

With the color version, the situation is a little more complicated, since there are different versions and brands. To begin with, it is worth choosing the right model. To do this, start the number indicated on the cartridge case with the type of element used in the device. There are three types of replaceable elements:

  • Original models.
  • Universal versions that are suitable for different brands of technology.
  • Reusable options.

Check the consistency and integrity of the cartridge, then proceed to the system settings to regulate the operation of the equipment.

The printer has stopped seeing the old cartridge

In the event that a problem occurs with the old cartridge, the reasons for the lack of recognition by the system are a natural defect. Due to prolonged use, print nozzles and sensors may be worn out; in addition, the printer itself may be damaged. Depending on the service life of the equipment, it is worth making the decision to repair or completely replace it. To restore work, you can try the following manipulations:

  1. Inspect the housing, determine the source of a possible defect. If possible, seal it with insulating tape or tape.
  2. When the sensors are moving away, special clamps can be used. For this purpose, you can use a regular piece of paper folded several times.
  3. It is also possible a malfunction during a long stagnation of technology. Accumulated paint can get on the clamps and nozzles, and then dry. Clean nozzles automatically or manually.
  4. Due to severe damage, the element may not perform its functions at all, in which case, replace it.

Important! Any part has its own life. Periodically, it is worth inspecting the case in order to diagnose and solve problems.

If none of the suggestions listed above helped you solve the problem, most likely there is damage to the printer chips. You can disassemble the design and see the damaged parts, with minor breakdowns, you can replace them.

But, most likely, internal components will be substantially damaged. In this case, it is not necessary to make an independent repair. You can contact the service center, there under the guarantee they will provide free assistance in thorough diagnostics and troubleshooting.

It is likely that the device failed due to prolonged use. In this case, it will be much more profitable to purchase a new model. You can watch popular versions on the Internet to find the perfect value for money.

Watch the video: Cartridge Is Not Recognized - Solution! (April 2024).

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